Your privacy matters. This policy explains exactly what personal data jl500 collects, how it is used, how it is protected, and what rights you have as a data subject under Philippine law.
Six core privacy commitments every jl500 account holder should know.
jl500's data practices comply with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. Your personal data is handled with the care required by Philippine law.
All personal data transmitted between your device and jl500's servers is protected by 256-bit SSL encryption. Your login credentials, financial data, and personal details are never sent or stored in plain text.
jl500 does not sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively for operating and improving the jl500 service and for mandatory regulatory compliance.
As a data subject under Philippine law, you have the right to access, correct, object to, erase, and port your personal data. jl500 provides clear processes to exercise all of these rights.
jl500 collects only the personal data necessary to operate the Service, verify your identity, process payments, and comply with PAGCOR and anti-money laundering regulations. Nothing more.
jl500 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Data is securely deleted when retention obligations end.
jl500 Casino ("jl500," "we," "us," "our") operates the online gaming platform accessible at jl500.app. We are committed to protecting the privacy and personal data of all individuals who use our platform ("you," "User," "Player").
This Privacy Policy explains what personal data we collect from you, the purposes for which we use it, who we may share it with, how we protect it, and the rights available to you under applicable Philippine law — in particular, Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations.
By registering an account at jl500.app, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. This Privacy Policy forms part of jl500's Terms and Conditions.
For the purposes of the Data Privacy Act of 2012 and applicable regulations, jl500 Casino acts as the personal information controller in respect of the personal data it collects and processes from Players using the jl500.app platform.
Questions, requests, and complaints relating to this Privacy Policy or to jl500's data processing activities may be directed to our Data Protection Officer via the contact details set out in Section 14 of this Policy.
jl500 collects the following categories of personal data from Players:
Identity and Contact Data:
Identity Verification (KYC) Data:
Financial Data:
Gaming and Behavioral Data:
Technical Data:
ℹ️ Note: jl500 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly relevant to a responsible gaming or self-exclusion request made by the Player.
jl500 collects personal data through the following means:
jl500 uses the personal data it collects for the following purposes:
jl500 does not use your personal data for unsolicited third-party marketing or advertising without your explicit consent.
jl500 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jl500 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
All third parties with whom jl500 shares personal data are required to maintain appropriate technical and organizational security measures and to process the data only for the specific purposes authorized by jl500.
✅ Reminder: jl500 will never share your personal data with third-party marketing companies or data brokers. Your information stays within the jl500 service ecosystem.
jl500 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl500 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players without undue delay where required by the DPA.
You are responsible for maintaining the security of your own jl500 account credentials. jl500 will never ask you to disclose your password via any channel.
jl500 retains your personal data for no longer than is necessary for the purposes for which it was collected, subject to the following retention guidelines:
Where retention beyond these periods is required by a specific legal obligation, court order, or ongoing regulatory investigation, jl500 will retain the relevant data until that obligation is fulfilled. Upon expiry of all applicable retention periods, personal data is securely deleted or anonymized.
jl500 uses cookies and similar tracking technologies on jl500.app for the following purposes:
jl500 does not use third-party advertising cookies or permit third-party advertising networks to place cookies on jl500.app. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent certain platform features from functioning correctly.
As a data subject under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jl500:
To exercise any of the above rights, please contact jl500's Data Protection Officer using the details in Section 14. jl500 will respond to all data subject requests within thirty (30) days of receipt, as required by the DPA. Where requests are complex or numerous, this period may be extended by an additional sixty (60) days, with notice to you.
The jl500 platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR minimum age requirements for online gaming in the Philippines. jl500 does not knowingly collect personal data from individuals under the age of 21.
If jl500 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be securely deleted to the extent not required for regulatory reporting purposes, and any funds will be returned via the original payment method after identity verification of the rightful account holder.
If you believe that a minor has registered on the jl500 platform, please notify us immediately using the contact details in Section 14.
jl500 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or jl500's data processing practices. Material changes will be notified to registered Players via their registered mobile number or via a prominent notice on jl500.app at least seven (7) days before the amended Policy takes effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the jl500 platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree to the amended Policy, you must cease use of the Service and may close your account by contacting jl500 support.
For all privacy-related enquiries, data subject requests, or complaints regarding jl500's personal data processing practices, please contact our Data Protection Officer:
If you are not satisfied with jl500's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the regulatory authority responsible for enforcement of the Data Privacy Act of 2012.
📋 NPC Contact: The National Privacy Commission can be reached through their official government channels. jl500 encourages Players to first raise concerns directly with jl500's DPO so that we have the opportunity to resolve them promptly.
Your data is protected, your transactions are secure, and your privacy rights are respected. Join thousands of Filipino players who trust jl500. Must be 21 years or older to play.
21+ Only | DPA 2012 Compliant | PAGCOR Licensed | Play Responsibly